top of page

Frequently Asked Questions

Contact Us Directly for Additional Support

How long is each workout?

All workouts are approximately 1 hour

Do you offer modifications?

Yes, classes are geared to all fitness levels as modifications are offered for everyone

What equipment is needed, if any?

Virtual classes require weights and/or resistance bands.  If you do not have access to weights, get creative! Water bottles, detergent bottles, etc. 

*In person classes will require yoga mat only

Cancellation policy

No refunds will be offered and classes are non-transferable. 

How can I access class virtually?

Virtual classes are hosted via the Zoom platform.  Zoom links are sent upon purchase of a virtual class. Zoom link is specific to the individual paying.  Links cannot be shared. Please be sure you have access to a reliable internet connection at the time of class.

What if I am unable to join class due to a technical issue?

Technical issues must be emailed to exercyzewithlexandlyz@gmail.com immediately.  Details regarding the issue experienced along with a screenshot and/or picture must be attached to the email as proof.  Please allow 24-48 hours for review and response to determine if refund is eligible.  Please note, you must be sure you have a reliable internet connection to attend class.  Poor connection on the clients behalf does not constitute a technical issue. 

In person classes policy

Temperature check per CDC guideline/Covid-19 policy will be taken prior to entering the facility.  If a fever is detected, you will be asked to leave and follow-up with a physician. Social distancing and mask rules apply per New Jersey state guidelines.  Dogpound facility waiver must be signed for in person classes.  Waiver can be reviewed online at https://the-dogpound.square.site/participant-waiver-form  and printed for completion prior to attending an in person class.

bottom of page